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Trailside · ABN 52 747 365 194

Privacy protection statement

We are a privacy-first business. This document formalises that position.

Trailside is a privacy-first business — we don’t use Google Analytics, embed social-media trackers, or run mailing lists that track opens and clicks. Those things are anti-privacy, and they go against what we believe in.

Preamble

Trailside (“we”, “us”), ABN 52 747 365 194 are a privacy-first business providing services with privacy and good morals built-in from the ground up. We are not a data aggregator and do not have any interest in growth-at-all-costs.

This starts with this very website: we don’t use Google Analytics or other privacy-invading services to track website visitors. We don’t embed Facebook or Twitter badges which follow you around the internet. We don’t use mailing lists that track every “open” or “click” event. Those things are all anti-privacy and they go against what we believe in.

This document intends to formalise this privacy-strong position.

Definitions

  • Trailside, we, us, our — Ross Poulton, ABN 52 747 365 194 trading as Trailside, the developer and provider of this website and the apps or services that you use.
  • You, your — You. The person who is using our website or our apps (whether free or paid).
  • Websites — Our websites including www.trailside.com.au
  • Apps — Our apps, available in various App Stores.
  • Personally-identifiable information (PII) — Your name, email address, IP address, physical location, and other similar information.
  • Third party — A company that Trailside contracts with to perform or provide services.

Data we collect

We intend to only collect data necessary — and consider data collection beyond that to be a bug or mistake.
Our apps store data only on your device. Any information collected or processed by our apps remains on your device and is never transmitted to Trailside or any third party. We have no visibility into, and no access to, data stored within our apps on your device.

We do not share your personally-identifiable information with other parties.

We do not have ads in our apps which collect or report on personally-identifiable information.

How we handle data

Our apps are designed to store the minimum amount of data necessary to achieve our stated goals. All app data is kept on your device and is not accessible to us. If you remove the app, that data is removed with it.

Deleting stored data

Because all app data is stored only on your device, you can delete it at any time by removing the app. We hold no copies of your data on our systems.

If you have contacted us via the website and wish to have your details removed, please email hello@trailside.com.au and we will action your request within one business day.

Third parties

We limit use of third party services to where we consider it necessary to provide you with a suitable service.

Our public websites (including www.trailside.com.au) do include visitor analytics from Cloudflare Web Analytics, which does not track individual visitors across sites or use cookies. This is done so we understand where web traffic is coming from and what pages on our website people look at.

Our websites and apps do not use ‘web bugs’ such as Facebook or Twitter buttons.

Questions and complaints

If you have any questions about this privacy statement, please contact us via email at privacy@trailside.com.au.

Privacy complaints or requests to remove your information should be sent to the same address.

All requests and complaints are treated with respect and will be responded to within one week.

Questions? Email privacy@trailside.com.au — we respond within one week.